AI chatbot for businesses

AI chatbot advises customersCaptures leads 24/7

Learns from your own business data, then advises and captures leads 24/7 on your website.

The problem

What is your business struggling with?

Customers expect an answer right away

Staff answer the same questions over and over.

Customers who wait too long leave.

Enquiries outside working hours get missed.

Answers differ from person to person.

AI chatbot for business

AI chatbot for your business

NAVI AI is an AI assistant that advises your customers 24/7, using your own product, service, pricing and policy data.

Understands questions in natural language

Answers from your business data

Captures potential customer details

Stores and manages conversations on the dashboard

Comparison

Why choose NAVI AI?

Ordinary chatbot
NAVI AI
How it answers
Follows a fixed script
Understands the question and replies flexibly with AI
Business data
Struggles with large knowledge bases
Answers from your own knowledge base
24/7 support
Mostly handles fixed questions
Advises customers automatically, around the clock
Lead capture
Usually just question and answer
Captures name, phone, needs and what the customer asked about
Tracking
Hard to see what customers ask
Stores conversations, manages leads and tracks them on the dashboard
Growing the system
Hard to upgrade as needs grow
Add more channels and features as you need them
Free plan, foreverOne line of code, no developer neededWebsite, Zalo OA and Messenger from Basic
Deployment process

How to use NAVI AI

  1. Create a chatbot

    01

    Sign up and create a chatbot for your business.

  2. Add your data

    02

    Enter products, services, prices and frequently asked questions.

  3. Customize

    03

    Set the look, the greeting and how the chatbot replies.

  4. Put it on your site

    04

    Copy the embed code and start receiving customers.

  5. Connect other platforms

    05

    Add Zalo OA and Messenger from the Basic plan so the chatbot answers customers in all three places.

Track & manage

Track conversations and customers on the dashboard

The NAVI dashboard shows you what customers care about, lets you review conversations, follow potential customers and control your chatbot's usage quota.

By industry

Templates for 65 industries

10 industry groups. Pick yours and the chatbot inherits the trade rules — what to ask, how to quote, and what never to promise.

16 industries

Retail & E-commerce

Fashion, cosmetics, phones, furniture

6 industries

Beauty

Spa, hair salon, nail & lash, aesthetics

4 industries

Health & Medical

Dental, clinics, dermatology, vets

8 industries

Travel & Transport

Tours, hotels, coaches, car rental

5 industries

Food & Drink

Restaurants, cafés, bakeries, catering

6 industries

Education & Training

Languages, exam prep, skills, study abroad

5 industries

Sports & Leisure

Courts, gyms, yoga, karaoke

7 industries

Property & Vehicles

Real estate, rentals, cars, garages

4 industries

Events & Services

Photography, weddings, repairs, equipment hire

4 industries

Wholesale & B2B

Distribution, logistics, printing, machinery

🚀 Coming soon

An expanding AI ecosystem — for your business

NAVI keeps adding new AI capabilities. Below is what just launched and what is on the roadmap — the same list you see in your dashboard.

Instant alert on every new leadJust launched
Zalo OA, Messenger and FanpageJust launched
Upload data from PDF, Word, ExcelComing soon
Sync data from your website automaticallyComing soon
Book appointments inside the chatbotComing soon
Hand the conversation to a personComing soon
AI outbound callingComing soon
Email repliesComing soon
AI support ticketsComing soon
AI customer analyticsComing soon
Connect your CRM and sales systemComing soon
Voice AI — advice by phoneComing soon
Customers

What customers say about NAVI

Real Google reviews from customers who have worked with NAVI — the same team behind NAVI AI.

Frequently asked questions

Frequently asked questions

Start for free

Create an AI chatbot for your business without writing any code.

Use NAVI AI on your phone

Check conversations, leads and chatbot numbers anywhere.

Download NAVI AI on the App StoreGet NAVI AI on Google Play
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